"Thai is not highly requested in the Buffalo, NY region but it is almost impossible to fulfill when requested - we were so lucky to have found someone with Mary's high level of skill. We have been graced with the privilege of her serving a few of our customers over the last 2 years, but one sticks out in particular. When she interpreted for a new legal customer who was serving a client in a situation of domestic violence, Mary handled it with the utmost care and consideration of both the client and customer. Although her services were delivered remotely, she still went above and beyond to drive to a local notary in Texas to get some documentational proof of interpreting despite not having been forewarned of this need. We were unaware she would be asked this but she completed the task expediently and without complaint, and we were able to come to an amicable compromise with the customer about compensating her for these additional services requested. She handled the whole situation with poise, grace, and professionalism and the customer complimented her services highly."
Robert Thoren
IIB, International Institute of Buffalo