Professional language access for moments that matter most

Thai–Lao–English Interpreting & Translation for Critical Conversations

Eng ภาษาอังกฤษ Thai ภาษาไทย

OUR PHILOSOPHY

We believe language access is more than communication—it is a commitment to professionalism, preparation, and human dignity.

Legal & Court Interpreting

Interpretation for attorney–client consultations, depositions, sworn statements, court hearings, trials, and administrative or regulatory proceedings.

Immigration & USCIS

Support for naturalization (N-400) interviews, Adjustment of Status (I-485), marriage-based interviews, and attorney consultations.

Medical & Community Health

Clinical consultations, telehealth visits, behavioral health services, and community outreach programs.

Business & Conferences

Corporate meetings, conferences, seminars, training programs, and educational settings.

Faith-Based & Ministry

Church services, conferences, retreats, theological translation, discipleship resources, and multilingual mission support.

Translation, Transcription & Localization

Human translation (EN–TH), AI post-editing and quality review, and verbatim or clean transcription services.

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mayuree-matlock-thai-lao-interpreter-remote

Meet the Founder

I’m Mayuree “Mary” Matlock, Founder and Principal Interpreter of Crosspoint Language Group, LLC.

Based in Texas and serving clients nationwide, I provide professional Thai–Lao–English interpreting and translation services for courts, law firms, healthcare organizations, government agencies, businesses, nonprofit organizations, and faith-based institutions where accurate communication matters.

My professional background includes federal court roster recognition, multi-state court interpreter credentials, nationally recognized medical interpreting certification, and advanced Thai language proficiency. I remain committed to continual professional growth through ongoing training, credential advancement, and lifelong learning.

Born in Udon Thani, Thailand, raised in Saudi Arabia, and now based in the United States, my multicultural journey has shaped both my profession and my purpose. It has taught me that language is more than words—it carries culture, identity, trust, and human connection.

When I founded Crosspoint Language Group, my vision was not simply to build an interpreting practice, but to create a professional language access firm grounded in excellence, integrity, and service.

At Crosspoint, we believe language access is more than communication—it is a commitment to professionalism, preparation, and human dignity. That philosophy guides every assignment we accept and every client relationship we build.

Crosspoint provides interpreting, translation, transcription, and language access consulting across legal, healthcare, immigration, education, corporate, government, nonprofit, and faith-based settings.

At the heart of Crosspoint is a simple mission:

To help people understand one another clearly, respectfully, and with dignity.

I believe every person deserves to be heard, understood, and treated with dignity, regardless of language or background. It is a privilege to help bridge cultures, build understanding, and serve clients during some of life’s most important conversations.

That same commitment extends beyond my own availability. When appropriate, CLG helps clients maintain continuity of language access through a trusted network of independent professional colleagues.

Trusted Professional Network

Crosspoint Language Group maintains a trusted network of independent, credentialed interpreters. When CLG is unable to personally accept an assignment due to scheduling, geography, language coverage, or ethical considerations, CLG may, as a professional courtesy, connect clients with a qualified independent interpreter whose professional credentials have been verified by CLG.

Referrals are made solely as a professional courtesy to help clients maintain continuity of language access when CLG cannot personally accept an assignment.

Each referred interpreter contracts directly with the client, establishes their own fees and terms, and remains solely responsible for the services they provide.

Professional Standards & Certifications

At Crosspoint Language Group, LLC, professionalism is rooted in accuracy, ethics, and respect for the dignity of every person I serve. I maintain nationally recognized credentials and uphold established standards across legal, medical, and remote interpreting to provide reliable language access in settings where clarity matters most.

Professional Credentials

  • Language Skilled Court Interpreter (Thai) — U.S. District Court, Northern District of Texas
  • Credentialed Court Interpreter (Thai), Arizona AOC – Tier 1 (#AZ-18517)
  • Qualified Court Interpreter (Thai & Lao) – Texas
  • Colorado Office of Language Access Interpreter (Thai/Lao)
  • Registered Court Interpreter (Thai) – Nevada
  • Certified Medical Interpreter (CMI–Thai), NBCMI Credential No. 203434
  • ACTFL OPI – Advanced High Proficiency (Thai)
  • Texas JBCC Court Interpreter Written Exam — Passed
  • HIPAA-Compliant Medical Interpreter

Professional Associations

  • National Association of Judiciary Interpreters & Translators (NAJIT)
  • Texas Association of Judiciary Interpreters & Translators (TAJIT)
  • Texas Association of Healthcare Interpreters & Translators (TAHIT)
  • Metroplex Interpreters & Translators Association (MITA)
  • National Language Service Corps (NLSC)

Committed to Best Practices

At Crosspoint Language Group, LLC, I follow nationally recognized standards and ethical guidelines to support accurate, impartial, and confidential communication across legal, medical, government, and remote settings.

Guiding standards include:

  • NAJIT Code of Ethics & Professional Responsibilities
  • NCIHC & IMIA Standards of Practice
  • State Court Ethics & Procedures
  • Remote Interpreting Security & Confidentiality Protocols

I believe meaningful language access requires continual learning, professional accountability, and respect for the dignity of every person served.

OPI/VRI/RSI Services

The Benefits of Remote Interpretation

Professional. Accessible. Seamless.

With fewer qualified Thai and Lao interpreters available locally, remote interpretation makes professional language access more accessible than ever. Crosspoint Language Group, LLC provides secure and reliable interpreting services nationwide — without the limitations of location.

Why Choose Remote Interpretation?

  • Access specialized Thai & Lao interpreters from virtually anywhere
  • Reduce travel costs and scheduling delays
  • Flexible options for hearings, depositions, telehealth, meetings, and interviews
  • Easy connection by phone or secure video platform

Full-Service Coordination

CLG handles the technical coordination so sessions run smoothly from start to finish. Platforms may include Zoom, Microsoft Teams, WebEx, Google Meet, or telephone-based interpreting, depending on your needs.

Secure & Confidential

Remote sessions are conducted using professional standards for confidentiality, platform security, and clear communication, including HIPAA-conscious and court-appropriate practices where applicable.

Tips for a Smooth Session

  • Join from a quiet location
  • Use headphones when possible
  • Test your device and internet connection beforehand
  • Log in a few minutes early

Language access made easier — with clarity, professionalism, and dignity.

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Testimonials

Real Experiences. Real Results.

"I hired Mary to simultaneously translate my Thai wife’s 2nd Green Card interview. The interview was very tricky because during our 1st interview several months earlier, the Immigration officer had asked several questions about events that had taken place over 15 years ago — where, understandably, my wife’s recollection did not match completely with USCIS’s records. The interview went for three hours, including one part of the interview that was under oath. Mary was not only technically proficient during the interview, but her calm, professional demeanor made a huge difference — both to ourselves and to the agent. I can honestly say that we would probably not have passed the interview and been approved for the Green Card had it not been for Mary’s professionalism and capability. I highly recommend her and her company."

J. Baker

"Thai is not highly requested in the Buffalo, NY region but it is almost impossible to fulfill when requested - we were so lucky to have found someone with Mary's high level of skill. We have been graced with the privilege of her serving a few of our customers over the last 2 years, but one sticks out in particular. When she interpreted for a new legal customer who was serving a client in a situation of domestic violence, Mary handled it with the utmost care and consideration of both the client and customer. Although her services were delivered remotely, she still went above and beyond to drive to a local notary in Texas to get some documentational proof of interpreting despite not having been forewarned of this need. We were unaware she would be asked this but she completed the task expediently and without complaint, and we were able to come to an amicable compromise with the customer about compensating her for these additional services requested. She handled the whole situation with poise, grace, and professionalism and the customer complimented her services highly."

Robert Thoren

IIB, International Institute of Buffalo

"Mary is professional, humble, and delightful interpreter. She dedicated her work to helping people without any hesitation. Her passion for language is powerful especially she fluent in English, Thai, and Lao. When I work with her, she always has positive inspired. I ensure that she will make you surprise with her excellent job!"

Mint Hill

Digital Marketing Manager at BenQ North America.

"I've known Mary most of my life and I can safely say that she's my favorite person. She's driven and intelligent, with a high E.Q. She has an inner light within her that is contagious. Mary has lived all over the world, building within her a love and respect for all people. When working with Mary, you can expect full transparency, honesty and punctuality."

Kimberly Sanchez

Financial Consultant at Fidelity Investments

"Her interpersonal skills, along with her cultural and interpretation/translation knowledge, seem to allow her to open channels of communication with all types of people, in all walks of life. She's an adept communicator, to say the least."

Jesse M.

Non-Profit Director