Who We Serve

Through Crosspoint Language Group (CLG), I provide professional Thai–Lao–English interpretation and translation services for legal, medical, immigration, educational, and conference settings. Whether in person or remote, CLG delivers accurate, culturally informed language services to organizations across a wide range of industries — including law firms, courts, hospitals, clinics, universities, government agencies, nonprofits, and international businesses.

Areas of Expertise

Legal & Court Interpreting

Interpretation for attorney–client consultations, depositions, sworn statements, court hearings, trials, and administrative or regulatory proceedings.

Immigration & USCIS

Support for naturalization (N-400) interviews, Adjustment of Status (I-485), marriage-based interviews, and attorney consultations.

Medical & Community Health

Clinical consultations, telehealth visits, behavioral health services, and community outreach programs.

Business & Conferences

Corporate meetings, conferences, seminars, training programs, and educational settings.

Faith-Based & Ministry

Church services, conferences, retreats, theological translation, discipleship resources, and multilingual mission support.

Translation, Transcription & Localization

Human translation (EN–TH), AI post-editing and quality review, and verbatim or clean transcription services.

Service Area & Pricing Transparency

CLG is based in Texas and supports clients nationwide and internationally through remote interpreting.

When in-person travel is required outside the local service area, services are offered at a professional hourly rate plus applicable travel expenses, including airfare, lodging, and ground transportation. This transparent approach ensures clarity and consistency for all parties. Learn more about Travel Fees here

Professional Standards
CLG services are provided in accordance with applicable interpreter codes of ethics, including accuracy, confidentiality, impartiality, and professional conduct.

Specialized Interpretation Services

Modes of Interpretation

01

Consecutive Interpretation

Used in one-on-one or small group settings, this mode allows interpreters to convey the message during natural pauses. It's ideal for medical appointments, legal consultations, and interviews.
02

Simultaneous Interpretation

Perfect for larger events such as conferences, seminars, or courtrooms. The interpreter translates in real-time with minimal delay, often using headsets or microphones for clarity and speed.
03

Sight Translation

When written documents need to be understood immediately, this service allows interpreters to provide a verbal translation on the spot—ideal for forms, signage, or official paperwork during appointments.

Professional. Trusted. Culturally Informed.

At Crosspoint Language Group, LLC, we provide professional interpretation and translation services with a commitment to accuracy, confidentiality, and cultural fluency. With the structure of a trusted LLC and over a decade of experience, we support legal, medical, business, and community clients with dependable, high-quality language services.

We don’t just translate words—we foster connection and understanding. Our interpreters are not only trained professionals but also culturally fluent across Southeast Asian and Western contexts, bringing global insight to every conversation.

What Sets Us Apart

  • Qualified & Reliable: Operated under a registered LLC with a track record of excellence and accountability.
  • Culturally Fluent: Deep understanding of both Southeast Asian and Western cultures ensures respectful, context-aware communication.
  • Confidential & Compliant: We follow HIPAA, legal ethics, and industry best practices to ensure secure and ethical service.
  • Flexible & Prepared: We handle scheduling, platform setup, and multi-party coordination for both remote and in-person sessions.

Looking for a different language? While we’re not a language agency, we maintain a trusted network of vetted interpreters across hundreds of languages—and we’re happy to connect you with the right expert.

Let’s bridge communication gaps—professionally, respectfully, and one conversation at a time.

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Professional Standards & Certifications

At Crosspoint Language Group, LLC, professionalism isn’t just a principle — it’s our value. I uphold nationally recognized interpreting standards and maintain current certifications across legal, medical, and remote interpreting to ensure clients receive the highest quality service.

Professional Credentials

  • Credentialed Court Interpreter, Arizona (ACICP – Tier 1) #AZ-18517
  • Certified Medical Interpreter (Hub-CMI) — Thai | Credential No. 203434
  • Qualified Court Interpreter – Thai / Lao/Laotian
  • JBCC Court Interpreter Written Exam (Texas) – Passed
  • HIPAA Compliant — Credential ID: 125620118
  • ACTFL OPI – Advanced High Proficiency (Thai) — Verification #9386336-A2E788

Professional Affiliations

  • National Association of Judiciary Interpreters & Translators (NAJIT)
  • Texas Association of Judiciary Interpreters & Translators (TAJIT)
  • Texas Association of Healthcare Interpreters & Translators (TAHIT)
  • Metroplex Interpreters & Translators Association (MITA)
  • National Language Service Corps (NLSC)

Committed to Best Practices

Crosspoint interpreters follow recognized national and state standards to ensure professionalism, impartiality, and confidentiality in every setting—from courtrooms and clinics to classrooms and virtual platforms.

  • National Code of Ethics for Interpreters in Healthcare (NCIHC)
  • IMIA Standards of Practice
  • NAJIT Code of Ethics & Professional Responsibilities
  • Remote Interpreting Security Protocols
  • State Court Ethics & Procedures (including Texas & others)

We believe excellence requires lifelong learning. That’s why we invest in continuous education in areas such as medical terminology, court ethics, remote best practices, and confidentiality protocols—so you receive top-tier service, every time.

Testimonials

Real Experiences. Real Results.

"Thai is not highly requested in the Buffalo, NY region but it is almost impossible to fulfill when requested - we were so lucky to have found someone with Mary's high level of skill. We have been graced with the privilege of her serving a few of our customers over the last 2 years, but one sticks out in particular. When she interpreted for a new legal customer who was serving a client in a situation of domestic violence, Mary handled it with the utmost care and consideration of both the client and customer. Although her services were delivered remotely, she still went above and beyond to drive to a local notary in Texas to get some documentational proof of interpreting despite not having been forewarned of this need. We were unaware she would be asked this but she completed the task expediently and without complaint, and we were able to come to an amicable compromise with the customer about compensating her for these additional services requested. She handled the whole situation with poise, grace, and professionalism and the customer complimented her services highly."

Robert Thoren

IIB, International Institute of Buffalo

"Mary is professional, humble, and delightful interpreter. She dedicated her work to helping people without any hesitation. Her passion for language is powerful especially she fluent in English, Thai, and Lao. When I work with her, she always has positive inspired. I ensure that she will make you surprise with her excellent job!"

Mint Hill

Digital Marketing Manager at BenQ North America.

"I've known Mary most of my life and I can safely say that she's my favorite person. She's driven and intelligent, with a high E.Q. She has an inner light within her that is contagious. Mary has lived all over the world, building within her a love and respect for all people. When working with Mary, you can expect full transparency, honesty and punctuality."

Kimberly Sanchez

Financial Consultant at Fidelity Investments

"Her interpersonal skills, along with her cultural and interpretation/translation knowledge, seem to allow her to open channels of communication with all types of people, in all walks of life. She's an adept communicator, to say the least."

Jesse M.

Non-Profit Director